Energy bill support

Find out how to get help with gas and electricity bills.

King’s Lynn Foodbank may be able to offer energy vouchers, but this would only be available if you have first been referred to us for emergency food support.

Please be aware, if eligible, you will also need a proof of address with your name on it. This must be shown before an energy voucher will be issued.

If you need support with energy bills right now, contact one of the organisations below.

Who to contact for support with energy bills

Your energy provider

In the first instance, contact your energy provider to see if they can offer any assistance. They may be able to review your bill and payment plan or have hardship funds available.

Borough Council of King’s Lynn and West Norfolk

Contact our local council with the specific request of accessing the Household Support Fund. This is a grant distributed by councils in England specifically to support those who need it most.

Citizens Advice

Contact your local Citizens Advice office. They will be able to help you identify any grants you may be entitled to and support you with any applications. 

British Gas Energy Trust

The British Gas Energy Trust is an independent charitable trust set up to support families and individuals facing financial hardship and fuel poverty across England, Wales and Scotland. There is help available whether you are a British Gas customer, or with a different supplier.

Social housing provider

If you are renting through a Housing Association, some social housing providers have pots of funding for energy support. You could try contacting your social housing provider to see if they can offer advice and support.